Corporate governance & regulatory compliance

Our policy commitments

Anti-bribery and anti-corruption

We prohibit bribery, kickbacks and facilitation payments in every form, whether offered directly or through an agent. Gifts and hospitality must be modest, transparent and recorded. Any breach is treated as gross misconduct and is reported to the relevant authority where the law requires it.

Anti-money-laundering and sanctions

We carry out know-your-customer checks on corporate clients, decline anonymous or unexplained cash arrangements, and screen counterparties against applicable sanctions lists before entering high-value engagements. Payments are accepted only through documented banking channels.

Fair competition and conflicts of interest

We compete on service and price alone. Price fixing, bid rigging and market sharing are prohibited. Directors and staff must declare any personal interest that could conflict with a Group decision.

Health, safety and fleet compliance

Transport operations run only with valid vehicle fitness certificates, route permits and licensed drivers. We enforce load-securing, hours-of-service discipline and zero tolerance for driving under the influence, and we investigate every incident.

Environment and sustainability

We work to reduce empty running and fuel consumption in our fleet, dispose of waste oil and tyres through authorised handlers, and prefer suppliers with credible environmental practice.

Labour, human rights and equal opportunity

We do not use child or forced labour, in our own operations or knowingly in our supply chain. Recruitment, pay and promotion are based on merit, without discrimination on grounds of gender, religion, ethnicity or disability.

Data protection and information security

Personal data is processed as set out in our Privacy Policy, in line with Pakistani law, the Prevention of Electronic Crimes Act 2016 and, for individuals in the EEA and the United Kingdom, the GDPR. Systems are protected by encryption in transit, access control and monitored logging.

Tax transparency

Each Group company is registered with the Federal Board of Revenue, files statutory returns, and complies with withholding and provincial sales-tax obligations. We do not use artificial structures to avoid tax.

Complaints, whistleblowing and escalation

1. Raise it. Email Complains@alquddusgroup.com with the company name, date and a description. Acknowledged within two business days.
2. Review. The responsible company manager investigates and responds substantively within ten business days.
3. Escalation. If unresolved, the matter is escalated to the Chief Executive Officer at Contact@alquddusgroup.com.
4. Protected disclosure. Reports of bribery, fraud or unsafe practice may be made confidentially to the same address and are handled without retaliation against the person reporting.

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